Gleneagles Hospitals aims to provide the best treatment, to ensure that patients receive exceptional quality care. We take pride in our systems & processes that deliver the best care based on the most advanced medical practices and state-of-the-art technology. At Gleneagles Hospitals, we endeavour to foster a culture that is always tuned to patient safety & patient welfare. We regularly upgrade our safety protocols, medical equipment and other SOPs to ensure we always remain ahead of the curve in quality patient experience.
ABOUT US
Experience world-class healthcare at Gleneagles Hospitals
Gleneagles Hospitals is a part of IHH Healthcare network. In India, Gleneagles Hospitals operates a chain of multi-speciality hospitals offering tertiary and quaternary healthcare services with over 1500 beds and state-of-the-art, world-class hospitals in Hyderabad, Chennai, Bangalore and Mumbai. A pioneer in Kidney, Liver, Heart, and Lung Transplants, Gleneagles Hospitals provides comprehensive Multi-organ Transplant services across the country.
Gleneagles Hospitals aims to strengthen and expand its leading market position as a destination for Multi-organ Transplants for patients from India, the Middle East, Africa and South-East Asia. We are committed to furthering our aspiration of making quality health care more accessible to all.
We are very fortunate that our existing cohort of consultants and surgeons are leaders in their fields and looked upon as iconic figures in the medical fraternity.
VISION & MISSION
We are committed to delivering your health aspirations
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TODAY OUR VISION IS A REALITY
Gleneagles Hospitals began with a vision of a unique centre where complex multi-organ Transplant programs could be executed at affordable cost. We brought together some of the world’s leading clinicians, the most advanced technologies available and compassionate caregivers to provide world-class care. We dreamt of an unparalleled centre of excellence in the patient and caregiver experience. Today, Gleneagles Hospitals has a presence in Hyderabad, Chennai, Bengaluru & Mumbai with tertiary care & quaternary care centres.
As an increasing number of hospitals in India follow our lead, we are certain that health care will never be the same, not only for Indians seeking advanced medical care but also for the thousands of international patients coming from Africa, the Middle East, SAARC & CIS countries.
Vision
To be the most trusted international healthcare provider. -
OUR APPROACH TO CARE IS UNMATCHED
At all Gleneagles Hospitals, you will experience a new approach to patient care & patient experience. We do what it takes to make sure every patient and patient relative receives personalized and compassionate care. We give our clinicians, nurses and clinical support staff the support they need to ensure that patient care remains their top priority.
Our advanced treatments cover various disciplines such as Gastroenterology, Hepatobiliary & Liver Diseases, Cardiac Sciences, Neurosciences, Orthopaedics & Joint Replacements, Organ-specific Cancer Care, Urology & Nephrology, Minimal Access & Bariatric Surgery, Critical Care & Pulmonology, Trauma & Emergency Care and other specialities.
Mission
To take exemplary care of our patients anchored around our people who strive to continuously raise the bar in clinical, operational, and service excellence.
CORE VALUES
Our Core Values
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Patients First
We put patients’ needs first
We put patients' needs first -
Integrity
We do the right thing
We do the right thing -
Empathy
We listen with our hearts
We listen with our hearts -
Teamwork
We are better together
We are better together -
Excellence
We champion continuous improvement and innovation
We champion continuous improvement and innovation
COMMITMENT
Our Commitment
We believe trust is the cornerstone of all our relationships and it starts with honouring our commitments. With our people, size, reach, and relentless pursuit of excellence, we commit to making a difference, one patient, one family, one touch at a time.
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To our patients and their loved ones
We will put our patients' needs first and go the extra mile to provide quality and exemplary care.
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To Our Shareholders
We will build long-term sustainable growth and shareholder value.
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To Our People
We will build a caring and inspiring environment for our people to succeed and shape the future with us.
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To Our Partners
We will work together with respect and honesty for mutual benefit.
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To Our Communities
We will do good beyond our healthcare services.
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To Our Planet
We will make choices that protect the environment and preserve it for future generations.
ON YOUR SIDE
On your side,
For all your healthcare needs.
For all your healthcare needs.
At Gleneagles Hospitals, our patients are the centre of all that we do. We believe things look better when we work on them together. Our care goes beyond diagnosing and treating our patients.
We work with our patients to ensure all their questions are answered and their concerns settled.
We are a modern and reliable healthcare partner that our patients can always count on, every step of the way.
JOURNEY
Our Presence
Gleneagles Hospitals, established in 1999, marked a pivotal moment in India's medical history with the introduction of the country's first Multi-organ Transplant centre and a cutting-edge Gastroenterology facility in Hyderabad. By 2008, we had expanded our reach by inaugurating state-of-the-art tertiary care centres in Bengaluru, Chennai, and Mumbai. Now, as part of the renowned IHH Healthcare Network, we continue to leverage international expertise, striving for unmatched medical excellence and pioneering leadership in world-class healthcare.
Ensuring Quality Care
Ensuring Quality Care
Gleneagles Hospitals aims to provide the best treatment, to ensure that patients receive exceptional quality care. We take pride in our systems & processes that deliver the best care based on the most advanced medical practices and state-of-the-art technology. At Gleneagles Hospitals, we endeavour to foster a culture that is always tuned to patient safety & patient welfare. We regularly upgrade our safety protocols, medical equipment and other SOPs to ensure we always remain ahead of the curve in quality patient experience.
MANAGEMENT
Management
We bring decades of medical experience and business acumen
Pioneers in healthcare & healthcare management, dedicated to bringing the best patient experiences to patients in India & worldwide.
The management and leadership team at Gleneagles Hospitals are individuals of high calibre in the field of healthcare and healthcare practices. These are names that inspire both awe and respect in the healthcare community. As pioneers in their respective fields, they understand the nuances of healthcare delivery, the needs of the patients and what it takes to deliver an exceptional patient experience. The collective objectives at Gleneagles Hospitals continue to be driven by the personal commitment of its stalwart leadership team.
Management Team
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Ashok
Chairman
Bajpai
chairman -
Omkar Joshi
Director
STREAMLINED
Streamlined process, unparalleled simplicity that delivers exceptional, advanced care
Quality is a way of life at Gleneagles Hospitals. Everything we do & everything we aspire to do is a testament to our commitment to quality.
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Our commitment to quality is best encapsulated below:
Be a Center of Excellence in Healthcare through a commitment to continuous quality improvement and adopting the leading practices for the safety of the patient.
Meet and exceed International Healthcare standards through our integrated model of healthcare quality systems and evidence-based medicine.
Function as a unified organization, in multiple locations, to ensure that our patients have excellent experience and access to all our facilities and services.
Build a culture of quality and safety across the organization so that all our facilities always deliver the highest quality care and service.
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The quality improvement priorities at Gleneagles Hospitals include:
Standardisation of systems, processes, policies and procedures across all hospitals.
Adopting International Patients' Safety Goals.
Implementation of Computerised Physician Order Entry and Electronic Health Records that eliminate human errors in medical records and improve patient care.
Training & development programs for all employees on principles and practice of qualitative healthcare.
QUALITY STANDARD
Quality Standards
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Educational Programs
To enhance and encourage learning & awareness in the organisation for the latest in healthcare and healthcare practices
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Safety Measure
To safeguard and promote the health of our patients and to minimise the risk of injuries & accidents on the hospital premises
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Workplace Safety
To promote a safe physical environment & hospital facility to encourage a positive patient experience & healthy work environment.
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Procurement Standards
At Gleneagles Hospitals, we ensure that all equipment and infrastructure undergo thorough checks and are maintained transparently, prioritising the highest standards of quality and safety.
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Rigorous Evaluation
There is a continuous and ongoing evaluation of all quality control measures to ensure we never lag in the standards expected of us.
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Feedback Mechanism
A feedback and alert mechanism allow us to hear from our stakeholders – patients, caregivers, doctors and related, and improve quality standards.