Gleneagles Global Hospitals aims to provide the best treatment, to ensure that patients receive exceptional quality care. We take pride in our systems & process that deliver the best of care based on the most advanced medical practices and state-of-the-art technology. At Gleneagles Global Hospitals, we endeavour to foster a culture that is always tuned to patient safety & patient welfare. We regularly upgrade our safety protocols, medical equipment and other SOPs to ensure we always remain ahead of the curve in quality patient experience.
ABOUT US
Gleneagles Hospital, Best Multispeciality Hospital in Mumbai
Global Hospitals at Parel, Mumbai India’s best multispecialty hospital with western India’s best multi-organ transplant hospital is a 194 bedded quaternary care multi-specialty center with a focus on Cardiology, Neurology, Gastroenterology, Hepatology, Nephrology, Critical Care, GI & MAS, Urology, Orthopedics, General Medicine, Interventional Radiology, Gynecology & Transplant. The hospital’s team of doctors, nurses, and support staff are amongst the best in their fields and give personalized care to all patients. All efforts in technology and service are directed towards ensuring that the patient gets back to better health at the earliest. Special packages and procedures for preventive medicine are also available to ensure residents in the neighborhood can monitor their health on a regular basis and stay healthy.
The Hospital houses state-of-the-art imaging services, pathology, and laboratory medicine centers. The hospital is well-equipped to handle all emergencies. Comprehensive teams across all specialties provide coordinated world-class patient care across a broad spectrum of clinical needs.
Our focus is on diagnosing and managing disorders that are most prevalent in the local population such as diabetes, hypertension, metabolic syndrome, obesity, osteoporosis, arthritis, anemia, renal insufficiency, allergy, thyroid disorders, strokes, cardiac arrest and headache.
We set benchmarks for safety and quality through strategic systems improvement, clinical culture, and innovation prescribed by the overall group philosophy.
VISION & MISSION
We are committed to deliver your health aspirations
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TODAY OUR VISION IS A REALITY
Gleneagles Hospitals began with a vision of a unique centre where complex multi-organ Transplant programs could be executed at affordable cost. We brought together some of the world’s leading clinicians, the most advanced technologies available and compassionate caregivers to provide world-class care. We dreamt of an unparalleled centre of excellence in the patient and caregiver experience. Today, Gleneagles Hospitals has a presence in Hyderabad, Chennai, Bengaluru & Mumbai with tertiary care & quaternary care centres.
As an increasing number of hospitals in India follow our lead, we are certain that health care will never be the same, not only for Indians seeking advanced medical care but also for the thousands of international patients coming from Africa, the Middle East, SAARC & CIS countries.
Vision
To be the most trusted international healthcare provider. -
OUR APPROACH TO CARE IS UNMATCHED
At all Gleneagles Hospitals, you will experience a new approach to patient care & patient experience. We do what it takes to make sure every patient and patient relative receives personalized and compassionate care. We give our clinicians, nurses and clinical support staff the support they need to ensure that patient care remains their top priority.
Our advanced treatments cover various disciplines such as Gastroenterology, Hepatobiliary & Liver Diseases, Cardiac Sciences, Neurosciences, Orthopedics & Joint Replacements, Organ-specific Cancer Care, Urology & Nephrology, Minimal Access & Bariatric Surgery, Critical Care & Pulmonology, Trauma & Emergency Care and other specialities.
Mission
To take exemplary care of our patients anchored around our people who strive to continuously raise the bar in clinical, operational, and service excellence.
CORE VALUES
Our Core Values
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Patients First
We put patients' needs first
We put patients' needs first -
Integrity
We do the right thing
We do the right thing -
Empathy
We listen with our hearts
We listen with our hearts -
Teamwork
We are better together
We are better together -
Excellence
We champion continuous improvement and innovation
We champion continuous improvement and innovation
COMMITMENT
Our Commitment
We believe trust is the cornerstone of all our relationships and it starts with honouring our commitments. With our people, size, reach, and relentless pursuit of excellence, we commit to making a difference, one patient, one family, one touch at a time.
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To our patients and their loved ones
We will put our patients' needs first and go the extra mile to provide quality and exemplary care.
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To our shareholders
We will build long-term sustainable growth and shareholder value.
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To our people
We will build a caring and inspiring environment for our people to succeed and shape the future with us.
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To our partners
We will work together with respect and honesty for mutual benefit.
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To our communities
We will do good beyond our healthcare services.
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To our planet
We will make choices that protect the environment and preserve it for future generations.
ON YOUR SIDE
On your side,
For all your healthcare needs.
For all your healthcare needs.
At Gleneagles Global Hospitals, our patients are the centre of all that we do. We believe things look better when we work on them together. Our care goes beyond diagnosing and treating our patients.
We work with our patients to ensure all their questions are answered and their concerns settled.
We are a modern and reliable healthcare partner that our patients can always count on, every step of the way.
JOURNEY
Our Presence
Global Hospitals began operations in 1999, bringing to India its first Multi-organ Transplant centre & advanced care facility for Gastroenterology at Hyderabad. In 2008, Global Hospitals spread its presence with the opening of tertiary care centres in Bengaluru, Chennai & Mumbai. The chain is now part of the IHH Healthcare Network under the name Gleneagles Global Hospitals, and it seeks to leverage the international expertise for medical excellence and management of world-class hospitals.
Ensuring Quality Care
Ensuring Quality Care
Gleneagles Global Hospitals aims to provide the best treatment, to ensure that patients receive exceptional quality care. We take pride in our systems & process that deliver the best of care based on the most advanced medical practices and state-of-the-art technology. At Gleneagles Global Hospitals, we endeavor to foster a culture that is always tuned to patient safety & patient welfare. We regularly upgrade our safety protocols, medical equipment and other SOPs to ensure we always remain ahead of the curve in quality patient experience.
MANAGEMENT
Management
We bring decades of medical experience and business acumen
Pioneers in healthcare & healthcare management, dedicated to bringing the best patient experiences to patients in India & worldwide.
The management and leadership team at Gleneagles Global Hospitals are individuals of high calibre in the field of healthcare and healthcare practices. These are names that inspire both awe and respect in the healthcare community. As pioneers in their respective fields, they understand the nuances of healthcare delivery, the needs of the patients and what it takes to deliver an exceptional patient experience. The collective objectives at Gleneagles Global Hospitals continue to be driven by the personal commitment of its stalwart leadership team.
Board of Directors
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Ashok Bajpai
Chairman -
Omkar Joshi
Director -
Jean-Francois Naa
Director
STREAMLINED
Streamlined process, unparalleled simplicity that delivers exceptional, advanced care
Quality is a way of life at Gleneagles Global Hospitals. Everything we do & everything we aspire to do is a testament to our commitment to quality.
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Our commitment to quality is best encapsulated below:
Be a Center of Excellence in Healthcare through a commitment to continuous quality improvement and adopting the leading practices for the safety of the patient.
Meet and exceed International Healthcare standards through our integrated model of healthcare quality systems and evidence-based medicine.
Function as a unified organization, in multiple locations, to ensure that our patients have excellent experience and access to all our facilities and services.
Build a culture of quality and safety across the organization so that all our facilities always deliver the highest quality care and service.
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The quality improvement priorities at Gleneagles Global Hospitals include:
Standardisation of systems, processes, policies and procedures across all hospitals.
Adopting International Patients' Safety Goals.
Implementation of Computerised Physician Order Entry and Electronic Health Records that eliminate human errors in medical records and improve patient care.
Training & development programs for all employees on principles and practice of qualitative healthcare.
QUALITY STANDARD
Quality Standards
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Educational Programs
To enhance and encourage learning & awareness in the organisation for the latest in healthcare and healthcare practices.
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Safety Measure
To safeguard and promote the health of our patients and to minimise the risk of injuries & accidents on the hospital premises.
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Workplace Safety
To promote a safe physical environment & hospital facility to encourage a positive patient experience & healthy work environment.
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Procurement Standards
At Gleneagles Hospitals, we ensure that all equipment and infrastructure undergo thorough checks and are maintained in a transparent manner, prioritising the highest standards of quality and safety.
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Rigorous Evaluation
There is a continuous and ongoing evaluation of all quality control measures to ensure we never lag in the standards expected of us.
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Feedback Mechanism
A feedback and alert mechanism allow us to hear from our stakeholders – patients, caregivers, doctors and related, and improve quality standards.
